Shipping Policy

Delivery is FREE throughout the UK and Ireland for all orders – all orders are dispatched using our trusted couriers; Parcelforce & DPD. Orders placed before 1 pm will be dispatched on the same day (Monday-Friday). Delivery normally takes place within 3 working days unless otherwise stated on the product page.

A signature is required for some but not all of our deliveries. If your delivery requires a signature and you are not there, the courier will leave it with a neighbour, in a safe place or take it away again for redelivery.

You can request delivery to your place of work or any other address, however, you must make sure to enter the alternative address in the shipping section during the checkout process. Once goods have been dispatched, we are unable to change the delivery address. Tracking details are available for most orders and will be provided where possible. 

 

Deliveries to Multiple Addresses 

If you would like to have items sent to separate UK or Irish addresses, please complete a separate order for each address.

 

Further Information 


Our customer service team are available to answer any questions you may have regarding products, ordering or delivery. Please email us at support@femmerugs.co.uk if you have specific delivery requirements or any questions regarding delivery.

As we are reliant on our couriers fulfilling the delivery, we cannot be held responsible for any error on their part. On the rare occasion that a delivery date is missed by our courier, please contact us and we will do our best to resolve the issue with the courier. Once goods have been delivered to you, they will be held at your own risk and we will not be liable for their loss or destruction.